Your new-build flat has defects.
Let's find them before you move in.
We inspect London new-build apartments and write you a blunt, honest report — with real repair costs, priority ratings, and zero corporate speak.
⚠️ Truth: only ~5% of reported defects ever get fully fixed by developers.
We help you decide which battles are worth fighting — and which repairs to budget for yourself.
Our approach
We tell you the truth.
Even when it's uncomfortable.
Most snagging companies are ex-RICS surveyors who fill in a template. We're the people who actually build these flats — and we know where every corner gets cut.
We are builders, not inspectors
Our team has worked on London new-build sites for 15+ years. We know every shortcut developers take because we've seen them first-hand. No clipboard-and-certificate theatre — just real trade knowledge.
Only ~5% of defects get fixed
Developers are legally obligated to fix structural defects, but minor cosmetic issues? They'll stall, delay, and hope you give up. We tell you upfront which items are worth fighting for and which ones you'll be sorting yourself.
We price every repair
Our reports include realistic London trade rates for every defect we find. You'll know exactly how much it costs to fix the things the developer won't — so you can negotiate or budget accordingly.
No sales calls — ever
You found us. You book online. We come, inspect, and send your report within 24 hours. We don't chase you, we don't upsell on-site, and we don't follow up with calls. The process is entirely yours to control.
Simple process
From booking to report in 24 hours
We built this to be completely frictionless. You don't speak to anyone until we show up at your property.
Choose your package
Read through our packages and pick the one that fits your property and priorities. No one will pressure you — the decision is entirely yours.
Book online in 2 minutes
Select your date, enter your property address and access details. Pay securely via card. That's it — no forms to post, no calls to make.
We inspect your flat
One of our experienced builders arrives at your property and methodically checks every room, fixture, and surface against Building Regulations and developer standards.
Report in your inbox in 24h
You receive a detailed PDF report: every defect photographed, prioritised, and priced. Plus a letter template you can send directly to your developer.
No calls, no contracts. Cancel 48h before for a full refund.
Packages
Choose your level of truth
Fixed prices. No upsells on the day. No call from us a week later. Every inspector has 10+ years building London new-builds — not completing a 3-day course.
Studio & 1-bed
Truth Report
You paid hundreds of thousands. This is the list of everything they hoped you wouldn't notice.
- ✓Full inspection of every room
- ✓Defect list with photos — typically 40–90 items
- ✓Priority scoring: Critical / Important / Minor
- ✓Plain-English explanation of each defect
- ✓PDF report within 24 hours
- ✓Covers: plumbing, electrics, finishes, doors, windows
- ✗Repair cost estimates
- ✗Formal developer letter
All sizes · Most popular
Money Report
Every defect we find, priced at real London trade rates. Know exactly what it'll cost them — or you.
- ✓Everything in Truth Report
- ✓Repair cost estimate for every defect
- ✓Total repair budget summary
- ✓Developer negotiation guide — what to demand, in what order
- ✓Works for all flat sizes including 2–3 bed
- ✓PDF report + cost spreadsheet
- ✗Formal developer letter
All sizes · Every tool
Full Picture
When you want the defects found, the costs known, and the letter written. Nothing left to chance.
- ✓Everything in Money Report
- ✓Formal defect letter — send it straight to the developer
- ✓NHBC & Building Regs references for every major defect
- ✓Building Safety Act notes where relevant
- ✓Escalation guide if the developer ignores you
- ✓30-day WhatsApp follow-up
Guardian — £333
Buying alone, far from home?
We inspect, we explain, we write the letter — and we tell the developer to their face.
All packages include a full written PDF report within 24 hours.
Not sure which to pick? Ask us on WhatsApp
Buying alone,
far from home?
You saved this deposit yourself. You navigated solicitors, mortgage brokers, and sales offices — alone, in a country where you don't have a dad, an uncle, or a friend who knows about buildings to call.
We're that person. We walk in with you, we know what they're supposed to deliver, and when something's wrong — we say so. Clearly. In writing. To the developer.
Honest price. Not inflated because you're alone.
Book Guardian InspectionWe can arrange a female inspector where available — just mention it in your booking notes.
What's included
- ✓Full inspection — everything in Money Report
- ✓We explain every defect in plain English, no builder jargon
- ✓If the developer dismisses a defect — we write the letter
- ✓Written summary you can hand to the sales office
- ✓We tell you what's acceptable and what isn't, so you can push back with confidence
- ✓30-day WhatsApp follow-up — ask us anything, any time
"I came here from Kyiv five years ago. When I bought my flat I had nobody to call. The man from BluntSnag walked in, spoke to the site manager, and got 11 defects added to the snagging list before I signed anything. I didn't have to say a word."
— Olena V., Stratford, 1-bed new build
BluntSnag Guide
PDF · 28 pages
Instant download
What to Check Before You Move In
Not ready for a full inspection? This 28-page guide was written by our builders and gives you a complete checklist to walk through your new flat yourself — plus the insider knowledge on what developers hope you'll miss.
- ✓The 12 things developers always try to hide
- ✓Which defects you legally must report within 2 years
- ✓How to write a complaint letter that actually works
- ✓Real repair cost benchmarks for London (2024)
- ✓When to escalate to the NHQB — and how
Instant download after payment. No account required.
Real buyers, real results
What our clients say
No incentivised reviews. No cherry-picking. These are real buyers from London new-builds across 2023–2024.
"The report was 74 pages. Seventy-four. My developer's own snagger found 11 'minor' issues. BluntSnag found 83 — and told me which 8 actually mattered legally."
James T.
2-bed flat, Stratford
"What I loved is that they didn't promise me the world. They said 'you'll probably get these 6 fixed, the rest you need to budget for.' That honesty saved me from a massive shock later."
Amara K.
Studio, Canary Wharf
"I'm a first-time buyer and genuinely had no idea what I was looking at during my developer walkthrough. The Money Report meant I walked into negotiations knowing every number."
Sophie R.
1-bed flat, Wembley Park
"Used the legal letter template from Full Picture. Developer fixed the water ingress, the skirting, and credited me £1,200 for the defective tiling. Would have signed off without it."
Marcus L.
3-bed flat, Greenwich
"The Guardian package was perfect — I was buying alone and needed someone who understood the full picture, not just the defects. The safety assessment alone was worth it."
Nadia P.
1-bed flat, Elephant & Castle
"Report came in at 11pm the next day. I read it over breakfast and sent the developer letter by 9am. Zero chasing, zero calls — exactly what I needed."
Tom W.
2-bed flat, Battersea
Ready to know the truth?
Stop guessing what's wrong
with your new flat.
Book online in 2 minutes. We inspect, you get your report in 24 hours. No calls, no contracts, no corporate speak.